Customer Support & Helpline Last update 1 year ago
Welcome to Gigs2do Support!
At Gigs2do, we are dedicated to providing you with a seamless and efficient freelancing experience. Whether you're a freelancer looking for exciting opportunities or a hirer seeking talented professionals, we've got you covered. Our commitment to excellence extends to our support services, ensuring that your journey with Gigs2do is smooth and successful.
For Freelancers:
Getting Started:
1. Creating Your Profile:
- Craft a compelling profile that showcases your skills and experience.
- Highlight your expertise and let potential hirers know why you're the right fit for their projects.
2. Browsing Jobs:
- Explore a variety of jobs posted by hirers across different categories.
- Use our advanced search filters to find jobs that match your skills and interests.
3. Submitting Proposals:
- Tailor your proposals to each job, demonstrating a clear understanding of the project requirements.
- Showcase your previous work and achievements to stand out from the crowd.
Managing Your Work:
1. Communication Tools:
- Utilize our secure messaging system to communicate with hirers.
- Clarify project details, expectations, and timelines before accepting a job.
2. Project Delivery:
- Submit high-quality work on time to build a positive reputation.
- Use our secure payment system to ensure timely and hassle-free payments.
3. Client Feedback:
- Encourage clients to provide feedback on your completed projects.
- Build a strong profile with positive reviews to attract more opportunities.
For Hirers:
Finding Freelancers:
1. Posting Jobs:
- Clearly outline project requirements, budget, and deadlines when posting a job.
- Specify the skills and expertise you're looking for in a freelancer.
2. Reviewing Proposals:
- Evaluate freelancer profiles and proposals carefully.
- Communicate with freelancers to ensure a mutual understanding of the project.
3. Hiring Process:
- Use our secure payment system to fund the project and initiate work.
- Stay in touch with freelancers throughout the project for updates and revisions.
Ensuring Quality:
1. Feedback and Ratings:
- Provide constructive feedback to freelancers upon project completion.
- Rate freelancers based on their performance to help the community thrive.
2. Dispute Resolution:
- In the rare event of a dispute, utilize our resolution center for fair and prompt solutions.
- Our team is here to assist and ensure a positive resolution for both parties.
Support and Assistance:
1. Help Center:
- Visit our comprehensive Help Center for answers to frequently asked questions.
- Find step-by-step guides on using Gigs2do's features effectively.
2. Contacting Support:
- Reach out to our dedicated support team for personalized assistance.
- We are available 24/7 to address any concerns or issues you may encounter on us at Contact
Thank you for choosing Gigs2do for your freelancing needs. We are committed to fostering a vibrant and collaborative community, and our support team is here to help you every step of the way.
Happy freelancing!
The Gigs2do Team