Customer Support & Helpline Last update 1 year ago

Welcome to Gigs2do Support!


At Gigs2do, we are dedicated to providing you with a seamless and efficient freelancing experience. Whether you're a freelancer looking for exciting opportunities or a hirer seeking talented professionals, we've got you covered. Our commitment to excellence extends to our support services, ensuring that your journey with Gigs2do is smooth and successful.


For Freelancers:

Getting Started:

1. Creating Your Profile:

  • Craft a compelling profile that showcases your skills and experience.
  • Highlight your expertise and let potential hirers know why you're the right fit for their projects.


2. Browsing Jobs:

  • Explore a variety of jobs posted by hirers across different categories.
  • Use our advanced search filters to find jobs that match your skills and interests.


3. Submitting Proposals:

  • Tailor your proposals to each job, demonstrating a clear understanding of the project requirements.
  • Showcase your previous work and achievements to stand out from the crowd.


Managing Your Work:

1. Communication Tools:

  • Utilize our secure messaging system to communicate with hirers.
  • Clarify project details, expectations, and timelines before accepting a job.


2. Project Delivery:

  • Submit high-quality work on time to build a positive reputation.
  • Use our secure payment system to ensure timely and hassle-free payments.


3. Client Feedback:

  • Encourage clients to provide feedback on your completed projects.
  • Build a strong profile with positive reviews to attract more opportunities.


For Hirers:

Finding Freelancers:


1. Posting Jobs:

  • Clearly outline project requirements, budget, and deadlines when posting a job.
  • Specify the skills and expertise you're looking for in a freelancer.


2. Reviewing Proposals:

  • Evaluate freelancer profiles and proposals carefully.
  • Communicate with freelancers to ensure a mutual understanding of the project.


3. Hiring Process:

  • Use our secure payment system to fund the project and initiate work.
  • Stay in touch with freelancers throughout the project for updates and revisions.


Ensuring Quality:


1. Feedback and Ratings:

  • Provide constructive feedback to freelancers upon project completion.
  • Rate freelancers based on their performance to help the community thrive.

2. Dispute Resolution:

  • In the rare event of a dispute, utilize our resolution center for fair and prompt solutions.
  • Our team is here to assist and ensure a positive resolution for both parties.

Support and Assistance:

1. Help Center:

  • Visit our comprehensive Help Center for answers to frequently asked questions.
  • Find step-by-step guides on using Gigs2do's features effectively.

2. Contacting Support:

  • Reach out to our dedicated support team for personalized assistance.
  • We are available 24/7 to address any concerns or issues you may encounter on us at Contact

Thank you for choosing Gigs2do for your freelancing needs. We are committed to fostering a vibrant and collaborative community, and our support team is here to help you every step of the way.

Happy freelancing!

The Gigs2do Team